UAE MoHAP Introduces 24/7 WhatsApp Service for Medicine Info

In an effort to make it easier for UAE residents to get information on registered medicinal items, the Ministry of Health and Prevention (MoHAP) has launched a WhatsApp service that is available around the clock.

Accessible drug information

This innovative initiative empowers residents to inquire about medicines officially recognized within the UAE, offering detailed insights into each drug's essential characteristics, including its name, active ingredients, pharmaceutical form, available package sizes, and selling prices.

Convenient, reliable access

MoHAP's main goal with this service is to create a reliable source of information regarding medicinal products officially registered on their website. Accessible via smartphones and other smart devices, this service ensures that credible information is available at any time, thereby promoting transparency in the realm of pharmaceuticals.

Launching at Gitex Global 2023

The launch of this service was a highlight during the Gitex Global 2023 event held at the Dubai World Trade Centre. It forms a part of MoHAP's ongoing commitment to boost public health awareness, provide individuals with accurate medication details, encourage adherence to treatment regimens, and minimize medication-related errors.

Enhancing informed decision-making

The introduction of this service aims to enhance transparency and build confidence in pharmaceutical products, allowing patients to make informed health decisions in line with their specific needs and physicians' recommendations. Patients and healthcare providers alike can access a range of approved medical products to meet their healthcare requirements.

Part of a Digital Health Ecosystem

This program is just one of the many initiatives that the ministry has started, according to Ahmed Ali Al Dashti, an assistant undersecretary for the Support Services Sector. The bigger objective is to deliver health services that are cutting-edge, proactive, and comprehensive, all of which are driven by digital data, and to ensure that other aspects of society benefit from this effective digital framework.

How to access the service

Residents can easily subscribe to this service by adding the number 0097142301221 to their WhatsApp contact list and sending a simple 'Hi' to initiate interaction with the service and explore the available options.

Government Commitment to Patient Rights

This new service is the outcome of collaboration between the Ministry and health authorities and is fully aligned with the UAE government's dedication to advancing patient rights. It underscores the government's commitment to providing essential services that empower patients and facilitate their integration into society, ultimately promoting their health and well-being.

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